Terms of service

1. Contract and related documents

1.1 Agreement. These Terms form a binding contract between you and fernandes.media limited (trading as inc:tdy, incorporated:today and incorporated.today, company number 17256342, registered office 66 Dulverton Road, Leicester, LE3 0SA, England).

1.2 Related documents. The following documents are incorporated by reference and form part of your agreement with us:

• Privacy policy — how we process personal data as controller;
• Cookie policy — cookies and similar technologies;
• Data Processing Agreement (DPA) — contact enrichment processing where you act as controller (Pro and Executive tiers).

If there is a conflict: (a) for contact enrichment, the DPA prevails; (b) for personal data we process as controller, the Privacy policy prevails; (c) otherwise these Terms prevail.

1.3 Changes. We may update these Terms by posting a revised version with a new “Last updated” date. Material changes may also be notified by email or in-app notice. Continued use after the effective date constitutes acceptance unless applicable law requires explicit consent.

2. Eligibility and account access

2.1 Business use only. The Service is offered exclusively for trade, business, craft, or profession purposes relating to UK companies — not for personal, household, or consumer use. By registering or subscribing, you represent that you act in a business capacity. UK consumer protection laws (including the Consumer Rights Act 2015 and mandatory consumer cancellation/refund regimes) do not apply to accounts created for business use under these Terms.

2.2 Capacity. You must be at least 18 years old and have legal capacity to enter into a binding contract.

2.3 Organisations. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation. “You” includes that organisation and all users authorised under your account.

2.4 Private beta / allowlist. We may restrict registration to authorised email addresses during private beta or invitation-only periods. We may refuse, suspend, or revoke access at our discretion where access was not authorised.

2.5 Account security. You must provide accurate registration information, keep credentials confidential, and notify us promptly at info@incorporated.today if you suspect unauthorised access. You are responsible for all activity under your account, including actions by team members or others you permit to use your credentials.

2.6 Authentication methods. We support email/password sign-in and Google OAuth. Certain password-based account actions are unavailable to Google-only accounts; deletion requests for those accounts must be sent to info@incorporated.today.

2.7 Click-wrap acceptance. You must affirmatively accept these Terms (and linked documents) via our registration or checkout click-wrap controls before creating an account or completing a paid subscription. Passive footer links or browsing alone do not constitute acceptance.

3. The Service

3.1 Description. incorporated.today (trading as inc:tdy, incorporated:today and incorporated.today) provides a web-based console for searching, monitoring, and analysing UK company registry information, including live incorporation feeds, cached Companies House data, optional live Companies House REST fetches, parsed accounts/filing metrics where available, and (on eligible paid tiers) third-party contact enrichment. Features and limits depend on your subscription plan.

3.2 Plans and entitlements. Access tiers include Free, Starter, Leads, Pro, and Executive. Plan features, rate limits, and delays are enforced in software and may include, without limitation:

Current pricing is shown on /pricing. We may change plan names, prices, limits, or feature allocation with reasonable notice where practicable.

3.3 No guaranteed SLA. Unless we agree otherwise in writing, the Service is provided on a commercially reasonable efforts basis. We do not guarantee uninterrupted availability, specific response times, or error-free operation.

3.4 Beta and roadmap features. Features labelled roadmap, beta, or preview may be incomplete, changed, or withdrawn without liability.

3.5 Licence to use. Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes during your subscription term. You acquire no ownership of the Service, software, or underlying data beyond this licence.

4. Subscriptions, billing, and cancellation

4.1 Paid subscriptions. Paid plans are billed through Stripe on a recurring subscription basis unless stated otherwise at checkout. Before redirecting to Stripe, you must affirmatively accept these Terms, our Privacy Policy, and DPA via our checkout click-wrap control. By subscribing, you authorise us and Stripe to charge your payment method for recurring fees, taxes where applicable, and any agreed add-ons.

4.2 Free trial. Eligible paid plans may include a trial period (currently 14 days where offered at checkout). If you do not cancel before the trial ends, your subscription converts to a paid plan and you will be charged unless Stripe or our checkout flow states otherwise.

4.3 Renewal and upgrades. Subscriptions renew automatically until cancelled via the Stripe customer portal or as we otherwise provide. Upgrades, downgrades, and proration follow Stripe's billing mechanics and your portal selections.

4.4 Failed payments. If payment fails, Stripe may retry collection during a dunning period. While a subscription is past_due, paid entitlements may be suspended and your account treated as Free tier until payment succeeds or the subscription ends.

4.5 Cancellation. Cancelling a paid subscription takes effect at the end of the current billing period unless stated otherwise. Cancellation does not automatically delete your account or personal data — see our Privacy policy for retention and deletion.

4.6 Refunds. Fees are non-refundable except where required by applicable law or where we expressly agree in writing. Because the Service is contracted on a business-to-business basis (see section 2.1), statutory consumer cooling-off or mandatory refund rights do not apply to subscriptions purchased under these Terms.

4.7 Taxes. Prices may exclude VAT or other taxes unless stated at checkout. You are responsible for applicable taxes not collected by us.

5. Companies House and third-party data

5.1 Registry source. Much of the content displayed through the Service is derived from the UK Companies House register and related statutory filings. That information is subject to Companies House open-data/API terms and may be updated, corrected, or withdrawn at source.

5.2 Your obligations. You must:

• comply with applicable Companies House licence and attribution requirements when reusing registry content outside the Service;
• not misrepresent the origin, timeliness, or official status of registry data obtained via the Service;
• not use the Service to bulk republish the register or create a competing substitute registry product in violation of applicable terms or law.

5.3 No official affiliation. incorporated.today (trading as inc:tdy, incorporated:today and incorporated.today) is not affiliated with, endorsed by, or operated by Companies House or the UK government.

5.4 Accuracy disclaimer. Registry and parsed filing data may contain errors, omissions, or delays. Officer names, financial metrics, and status fields reflect what we ingested or computed — they are not legal, accounting, or credit advice. You must independently verify material facts before relying on them.

5.5 Rate limits. Live Companies House REST requests are subject to global and per-user rate limits enforced in our systems. You must not attempt to circumvent these limits or Companies House API quotas.

6. Contact enrichment (Pro & Executive)

6.1 Separate processing model. Contact enrichment is a distinct feature governed by our DPA. When you click Get contact details, we act as your data processor and retrieve third-party contact information from licensed data enrichment providers on your explicit instruction. By default we operate a passthrough architecture: enrichment results are delivered to your browser session and are not retained after the session ends unless you click Save in the Inspector Contacts tab. Saved contacts are encrypted in Postgres, scoped strictly to your account, auditable (timestamp and provider source), exportable, and deleted when you delete them or your account is deleted.

6.2 Your acceptance. Pro and Executive checkout records DPA acceptance in Stripe metadata. You must complete legal onboarding (current Terms, Privacy, Cookies, and DPA version) before using contact enrichment. Without acceptance, enrichment requests are blocked.

6.3 Your responsibilities. You are the data controller for any use of enrichment results. You must, at minimum:

• establish and document a valid UK GDPR lawful basis before obtaining or using personal contact data;
• comply with PECR and screen TPS/CTPS before unsolicited marketing contact by telephone or electronic means;
• provide fair processing information to data subjects where required;
• use enrichment data lawfully, proportionately, and not for spam, harassment, discrimination, or fraud;
• secure any copies, exports, or CRM imports you make after data is displayed in your browser;
• comply with upstream provider terms to the extent they bind end users.

6.4 Enrichment accuracy. Contact data may be wrong, outdated, or misattributed. We do not warrant its accuracy or that a displayed email or phone belongs to the intended individual.

7. Acceptable use policy

You must not, and must not permit others to:

• violate any applicable law, regulation, or third-party rights (including data protection, IP, and marketing law);
• scrape, crawl, bulk-export, mirror, or systematically download Service content except through intended UI features within your plan limits;
• resell, sublicense, or provide access to the Service or its outputs to third parties except as part of your ordinary internal business workflow;
• reverse engineer, decompile, or attempt to derive source code, underlying models, or non-public APIs;
• bypass authentication, plan entitlements, rate limits, security controls, or admin restrictions;
• probe or test vulnerabilities without our prior written consent;
• introduce malware, interfere with infrastructure, or impose unreasonable load (including denial-of-service patterns);
• use the Service to build or train a competing product using our presentation, ranking, or proprietary UX;
• impersonate another person or misrepresent your affiliation;
• use enrichment or registry data for unlawful surveillance, stalking, or targeting of protected groups;
• harvest personal data about minors or special-category data through the Service.

We may investigate violations and cooperate with law enforcement. We may suspend or terminate access immediately for material breaches.

8. Your content and configurations

8.1 User data. You may store configurations such as watchlists, contacted flags, encrypted notes, saved searches, and account settings in the Service (“Your Content”). You retain ownership of Your Content.

8.2 Licence to us. You grant us a worldwide, non-exclusive licence to host, process, and display Your Content solely to operate and improve the Service, enforce these Terms, and comply with law.

8.3 Responsibility. You represent that Your Content does not violate law or third-party rights. You are responsible for queries, labels, and outbound actions you perform using saved searches or exports.

9. Intellectual property

9.1 Our IP. The Service, including software, design, branding, documentation, and compilation of registry presentation, is owned by us or our licensors and protected by intellectual property laws. Except for the limited licence in section 3.5, no rights are granted.

9.2 Feedback. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use it without restriction or compensation.

9.3 Trade marks. “inc:tdy, incorporated:today and incorporated.today” and related marks are our trade names. You may not use them without prior written consent except to describe your lawful use of the Service.

10. Privacy and communications

Our Privacy policy explains how we process personal data when we act as controller. Contact enrichment is covered by the DPA. Cookies are described in our Cookie policy.

We may send transactional emails (account, billing, security) and, where permitted, product updates. Marketing emails, if any, will include an unsubscribe mechanism where required by law.

11. Third-party services

The Service integrates with third parties including Stripe (payments), Google (OAuth), Companies House APIs, third-party data enrichment providers, Vercel/Neon (hosting and database), and Typesense on our infrastructure. Your use may be subject to their terms. We are not responsible for third-party services outside our reasonable control.

12. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT (INCLUDING REGISTRY, PARSED FILING, AND ENRICHMENT DATA) ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS.

We do not warrant that the Service will meet your requirements, that data is current, or that defects will be corrected. Registry and enrichment outputs are informational tools only — not legal, tax, accounting, investment, or credit advice.

13. Limitation of liability

13.1 Exclusion. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

13.2 Business users. Subject to section 13.1, we shall not be liable for:

• indirect, incidental, special, consequential, or punitive loss;
• loss of profits, revenue, business, goodwill, or data;
• loss arising from your use or misuse of registry or enrichment data, or outbound communications you initiate;
• loss caused by third-party providers, Companies House, or internet/utility failures.

13.3 Cap. Subject to section 13.1, our total aggregate liability arising out of or relating to the Service or these Terms in any twelve-month period is limited to the greater of (a) £1,000 or (b) the fees you paid us for the Service in that period.

13.4 Enrichment. For contact enrichment, the DPA liability and indemnity provisions also apply. In case of conflict on enrichment processing, the DPA controls.

14. Indemnity

You shall indemnify, defend, and hold harmless fernandes.media limitedand its directors, officers, employees, and contractors against claims, losses, damages, fines, penalties, and reasonable legal costs arising from:

• your breach of these Terms or the DPA;
• your use or misuse of registry or enrichment data, including outbound contact and marketing activity;
• Your Content or actions of users under your account;
• your violation of law or third-party rights (including data protection and PECR).

We will notify you of claims where practicable and allow you to control defence with counsel we approve (not unreasonably withheld).

15. Suspension and termination

15.1 By you. You may stop using the Service at any time and cancel paid subscriptions via the billing portal. Account deletion options are described in our Privacy policy.

15.2 By us. We may suspend or terminate your access immediately if you materially breach these Terms, pose a security risk, fail to pay, or if required by law. We may discontinue the Service or your plan on reasonable notice where practicable.

15.3 Effect. Upon termination, your licence ends and you must cease use. Sections that by nature should survive (including IP, disclaimers, liability, indemnity, governing law) survive termination.

16. Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including failures of Companies House, cloud providers, payment networks, labour disputes, natural disasters, or government action.

17. Governing law and disputes

17.1 Governing law. These Terms are governed by the laws of England and Wales.

17.2 Jurisdiction. The courts of England and Wales have exclusive jurisdiction over disputes arising from these Terms, subject only to mandatory applicable law. You acknowledge the Service is a B2B offering (section 2.1) and that consumer forum-shopping protections do not apply to business subscribers.

17.3 Informal resolution. Before commencing formal proceedings, please contact info@incorporated.today and allow us 30 days to try to resolve the dispute in good faith.

18. General

• Entire agreement: These Terms and incorporated documents are the entire agreement regarding the Service, superseding prior discussions.
• Assignment: You may not assign these Terms without our consent. We may assign to an affiliate or in connection with a merger, acquisition, or asset sale.
• Severability: If any provision is unenforceable, the remainder stays in effect.
• No waiver: Failure to enforce a provision is not a waiver.
• Third-party rights: No person other than you and us has rights under the Contracts (Rights of Third Parties) Act 1999.

19. Contact

fernandes.media limited
trading as inc:tdy, incorporated:today and incorporated.today
66 Dulverton Road, Leicester, LE3 0SA, England
Company number: 17256342
Email: info@incorporated.today